Privacy Policy

Effective Date: August 1, 2025

At icchepai.com, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use icchepai.com, we may collect the following types of information:

a. Personal Information

• Full name

• Phone number

• Email address

• Shipping and billing addresses

• Payment details (handled securely via third-party gateways)

b. Device & Usage Information

• IP address

• Browser type and version

• Pages visited, time spent, and other analytics data

• Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Contact you with updates or promotions

• Improve our website and customer service

• Detect and prevent fraud or security issues

• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data.

We may share your information with:

• Payment gateways (e.g., SSLCommerz, bKash, etc.) to process transactions

• Courier services to deliver your order

• Third-party tools (like Google Analytics) to improve our services

• Authorities if required by law

All third parties are required to protect your data according to legal and industry standards.

4. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Opt-out of promotional emails or SMS at any time

• Request data portability or object to certain processing

To exercise your rights, email us at support@icchepai.com

5. How We Protect Your Data

We use secure servers, encryption, and access controls to protect your information. While no system is 100% secure, we take industry-standard precautions to safeguard your data.

6. Cookies

We use cookies to:

• Remember your preferences

• Track site usage for analytics

• Improve your shopping experience

You can manage cookies through your browser settings. Disabling cookies may affect certain features.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date. Continued use of the site means you accept the updated policy.

10. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@icchepai.com
📞 Phone: +8801734348357
📍 Address: Adabar 17, House 17